All Dreamy Case orders are processed and shipped within 2-3 business days. Once your order has shipped, you will receive an email with your tracking number.
- Standard Shipping: 3-5 business days after processing.
- Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the buyer.
Returns & Exchanges
We want you to be completely obsessed with your case. If you are not, we accept return within 14 days of delivery.
- To be eligible for a return, your item must be in the exact same condition that you received it, unworn or unused, and in its original packaging.
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Please note: Sale items and customized cases are final sale and cannot be returned.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. You can reach out to us via our Contact page.