FAQ

What phone models do your cases fit? 

Our current collections are designed to perfectly hug the most popular Apple iPhone and Samsung Galaxy models. You can select your exact device from the drop-down menu on any product page. If you do not see your specific silhouette listed, check back soon-we are constantly expanding our lineup. 

Are these cases actually protective, or just aesthetic? 

Both. While we obsess over the dark coquette vibe, your phone's safety comes first. Our cases are engineered with shock-absorbent bumpers and a raised lip around the camera and screen to protect your device from everyday drops without adding bulky weight. 

Can I still use my wireless charger? 

Yes. Our standard cases have a slim profile that is fully compatible with wireless charging pads. Note: if you purchased a customized case with heavy 3D charms, pop-sockets, or oversized embellishments, you may need to remove it before laying it flat on a charger. 

How do I care for my Dreamy Case? 

To keep your case looking pristine, simply wipe the hard surfaces down with a soft, damp cloth, and mild soap. Avoid harsh chemicals, acetone, or alcohol-based cleaners, as they can fade the artwork or damage the delicate design elements over time. 

What if I have an issue with my order?

We want you to be completely obsessed with your purchase. If you need help with shipping, returns, or a damaged item, please visit our Contact page or review our standard Shipping & Returns policy.